| Both sections warming quickly | Request same-day triage | Food loss risk, compressor or airflow evidence needed | Two temperatures, model tag and lower-grille photo |
| One section warm but stable | Same day if route allows; next day often safer for prepared parts | False compressor diagnosis is the risk | Temperatures from both sections and alarm photo |
| Active water leak | Same day when water is active | Cabinet, floor and shutoff protection | Leak photo, shutoff location and ice maker status |
| Frost line with stable temps | Next-day prepared visit usually works | Gasket or hinge must match model | Door photo, frost close-up and model tag |
| Control alarm with stable temps | Prepared next-day visit may avoid a blind board quote | Code meaning changes by model | Display photo before reset and symptom timeline |